All orders placed by you through the Site are non-cancelable by you and shall be subject to acceptance by us. We reserve the right to reject any order you place with us, and/or to limit the quantities on any order. Notwithstanding any order confirmation or other communications sent by us, your order shall not be deemed accepted by us until our delivery of the products ordered. Your submission of your order shall constitute your full acceptance of these Terms. IF YOU DO NOT ACCEPT THESE TERMS, PLEASE DO NOT SUBMIT AN ORDER.
The Site accepts or may accept in the future the following forms of payment (each an "Approved Payment Method"):
We do not accept cash, COD, purchase orders, personal checks, or any other means of payment.
For each Program to which you obtain access through the Site, each Program you view, stream, download or otherwise use through the Site and each product you purchase through the Site, you agree to pay all applicable charges using an Approved Payment Method and you agree we may charge your Approved Payment Method account the price for any such Programs, services or products together with any additional amounts (e.g., taxes and late fees, as applicable) in connection with the transaction or that may accrue in connection with your Site Account. When making purchases using Promotional Codes, your Approved Payment Method account will be charged for any remaining balance after use of such Promotional Codes. We will not make charges to your Approved Payment Method account in connection with the acquisition of digital rights in Programs that are offered to you by us for free, but we reserve the right to charge data access fees for digital delivery of Programs in the future, in which case we will give you prior notice (using the email address or other contact information provided by you) before charging such fees.
Unless otherwise stated, all prices identified on the Site are in United States dollars (US$). All such prices are subject to change by us at any time, without notice and without liability to you. We do not provide price protection or refunds in the event of a price drop or a promotional offering. We are not responsible for typographical errors. If we discover an error in the price of items you have ordered, we will contact you promptly and you will have the option of either reconfirming your order at the correct price or canceling it. If we are unable to contact you, your order will be cancelled. We shall not be liable for any billing errors unless you advise us of such billing error within sixty (60) days of its transaction date.
Transactions on the Site may be subject to federal, state, provincial and/or local sales, goods and services and other taxes (where applicable) and such taxes will be based on the best available address information. The tax rate in effect at the time of transaction will apply and will be added to the amount payable by you. If such tax rates change before the applicable purchase has been completed, the new tax rate will apply. You are not eligible for tax exemptions for transactions on the Site. Other product and service limitations and disclaimers may apply.
ALL TRANSACTIONS ON THE SITE ARE FINAL; THERE ARE NO REFUNDS FOR TRANSACTIONS MADE ON THE SITE. If you feel you have extenuating circumstances, please contact Customer Support within five (5) days after the applicable transaction.
You will need to provide Approved Payment Method information to complete a transaction on the Site. Information regarding the Approved Payment Method used by you may be requested during the Site Account registration process and/or prior to completing a transaction. You authorize us to collect and store information related to your Approved Payment Method, including your billing address and other information related to the transaction. By providing an Approved Payment Method account to us, you confirm that you are permitted to use that Approved Payment Method account. We may obtain Approved Payment Method account pre-approval for an amount up to the amount of the order. All fees will be billed to the Approved Payment Method designated by you during the Site Account registration process or selected by you prior to completing a transaction. Billing occurs at the time of or shortly after your transaction.
If your billing information changes, you must update that information by contacting the Site’s customer support or by changing your Site Account information online on the Site. Changes to your Approved Payment Method information may temporarily disrupt your access to the Site pending our verification of the new information. You agree that you will not provide to us any information for any Credit Card that is not issued in your name or by banks outside the United States. When you use your Approved Payment Method on the Site, we may post charges individually or aggregated together.
You are responsible for keeping the password to your Site Account confidential and you will be responsible for any charges that are incurred by any person using your Site Account. We have no obligation to reverse or refund unauthorized charges made on your Site Account or your Approved Payment Method account. If your transaction(s) cause an overdraft or other fee from your bank, you alone are responsible for that fee. You are responsible for and agree to reimburse us for all reversals, charge-backs, claims, fees, fines, penalties and other liability incurred by us (including costs and related expenses) that were caused by or arising out of transactions made using your Site Account.
In connection with certain promotional offers and other offerings (e.g., an offer of an UltraViolet version of a Program at no extra cost when purchased on DVD or Blu-ray disc), you may receive a valid authentication or promotional code for credits, downloads or other rights from the Site, which may be provided to you in the form of an insert, card, coupon, email or other manner (each a "Promotional Code"). Promotional Codes are valid for the program(s) or value communicated with the Promotional Code and the promotional offer, but in no event toward shipping & handling or sales tax unless expressly permitted by the Site. In order to redeem a Promotional Code, you must follow the applicable redemption instructions related to the applicable promotion and Promotional Code.
Promotional Codes cannot be redeemed for cash, and neither Promotional Codes nor unused balances thereof are transferable. We are not responsible for lost or stolen Promotional Codes. Unless otherwise stated, Promotional Codes may be used only once. Unless otherwise permitted by the terms of the promotional offers, a limit of one (1) Promotional Code per transaction applies. Use or redemption of Promotional Codes is subject to all applicable rules, expiration dates, service charges and any other limitations and restrictions associated with the applicable promotional offer, promotional materials, or Promotional Code. Promotional Codes are void where prohibited, taxed or restricted by law. All offerings and promotions are subject to change, cancellation or removal from the Site at any time by us without notice to you. To the extent permitted by applicable law, Promotional Codes will no longer be valid upon cancellation, expiration, or removal from the Site. We are not responsible or liable for any claims arising as a result of Promotional Codes, including any problems or defects in connection therewith.
From time to time, pre-ordering of Programs may be permitted through the Site. Because Programs you order in a single session may have different projected release dates, we reserve the right, in our sole discretion, to make Programs available on the Site separately as they become available. All release dates are estimates only and are subject to change. Pre-orders of digitally delivered products and services are subject to the terms of each such offer. You may cancel pre-orders prior to delivery, if the Site permits such cancellation. Without limiting our rights set forth in the Orders and Acceptance section above, we may cancel your pre-order at any time prior to delivery. If a pre-order is cancelled, you will not be charged for such pre-order, except as provided by the following sentence. When pre-orders are made, your Approved Payment Method account may be charged a small amount (e.g. $1.00) to confirm it is a valid, active account, but such amount will either be refunded (e.g., in the event of cancellation of the pre-order) or credited toward the full transaction price. We reserve the right to charge such full transaction price at any time after you place your pre-order.
To the extent permitted by applicable law, you will not receive a refund or credit for any Program that you are not able to view or have difficulty viewing due to variables not under our control, including but not limited to, the speed and availability of your broadband or network connection or anything specific to your hardware or software that would inhibit viewing such as errors or noncompliance with stated specifications. You bear all risk of loss for accessing the Programs that you are authorized to access, including completing the download of any Program that you are authorized to download, ensuring that you have the necessary capabilities to view Programs (e.g. high resolution, if applicable), and for any loss of each Program you have downloaded, including any loss due to a file corruption or hard drive crash. You are solely responsible if you do not download or access a Program before it is removed from the Site, and for ongoing storage and safekeeping of your content. We are not obligated to provide you with replacement copies for any reason.
When you visit the Site, communicate with us electronically, or make purchases through the Site, you agree to conduct these transactions by electronic means, and you agree that all agreements, documents, records, notices, disclosures and other communications ("Documents") that we provide to you electronically satisfy any legal requirement that such Documents be in writing. You may be required to have certain hardware and software to access and retain such Documents, which is your sole responsibility.